Effective negotiation is one that derives from an honest dialogue, which generates conditions for building long-term collaborative relationships and, which achieves satisfactory agreements for the parties involved. It is effective because, ultimately, it manages to address the problem while maintaining respect for the people involved

Strengthened skills:

• The distinction between people and the problem in a conflict.
• Coping with the problem bluntly and the person in a respectful way.
• Application of conflict analysis tools.
• Exercise of negotiation steps based on interests and needs.
• Practice persuasion tactics to negotiate in stressful situations